Kerr County FCU is diligently monitoring the rapidly evolving conditions related to COVID-19. Our hearts go out to the individuals, businesses and communities who are affected by the impact of this virus. Our number one priority is the safety and well-being of our team, members, family and community.
We are closely following the developments of this public health event with the Centers for Disease Control and Prevention, the World Health Organization as well as our local and state authorities.
Out of an abundance of caution and for the protection of you and our staff, all lobby traffic is being diverted to our drive thru until further notice. To avoid delays, there are numerous ways to access your membership such as online banking, our KCFCU mobile app with mobile deposit, night drop, and our drive thru. Our drive thru will be open from 7:30 am to 5:30 pm, Monday through Friday and 9:00 am to 12:00 pm on Saturdays as usual.
We understand that fraudsters may take advantage of the heightened emphasis put on the coronavirus. Please be aware Kerr County FCU will never initiate and unsolicited request for personal information. (e.g., Social Security, user IDs or passwords) via email.
Please stay tuned to our web site for further updates. New accounts, account services, loans, and all other transactions will still be performed remotely. Please call us with any questions at 830-896-6800 or visit kerrcountyfcu.com. If you do not already have home banking and/or our mobile app please call us to help you get set up.
We apologize for any inconvenience this may cause, and appreciate your understanding as we work to protect the health and safety of our community.
Sincerely,
Sandy Lumbley, CEO/President